Returns & Exchanges

At Eden Garden Jewelry™, we want your handcrafted pieces to be a perfect fit for your story. If you are not completely satisfied, we offer returns and exchanges on eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely place your jewelry in its original Eden Garden gift box and protective packaging to ensure it arrives back to us in pristine condition.

3

Ship Your Return

Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location within 7 days of your request.

4

Inspection and Refund

Once our master jewelers verify the condition of the piece, we will process your refund or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing